“Your personal health is my priority”
Eileen Leahy meets Matthew Hill founder of Private Medical Insurance Brokers to discover how he has achieved such impressive success since he started his business in 2023, and why he aims to do things differently when it comes to providing clients with expert health insurance…
I meet Matthew Hill one sunny Thursday afternoon on the terrace of the Old Auction House near The Pantiles. When he arrives he is beaming from ear to ear as he has just found out that both he and his company Private Medical Insurance Brokers (PMI) have been nominated for a trio of awards.
“I’m pretty happy as it’s for the annual Health & Protection Awards which is quite a big deal in the health insurance industry,” he smiles adding that the ceremony takes place in October this year.
“I’m up for Best Health Insurance Advisor of the year, while the company has been made the shortlist for Best Individual Health Advice Firm and Best Small Health Advice Firm. I’m very proud to be recognised,” Matthew continues.
And so he should be given that PMI isn’t even two years old yet: “I formed the company in September 2023 and since then things have grown exponentially. I’m very happy with the trajectory of how things are going,” he tells me.
“I’ve been in the health insurance industry for more than 15 years so I have a lot of experience but I am really pleased to have this recognised so early on with PMI.”
So what does Matthew believe makes PMI so different compared to all the other specialist health insurance brokers out there?
“Essentially I think it’s because I offer a very bespoke and personal approach. I’ve got a big focus on customer care and service, and yes, I know every company says that, but it really is about ensuring that everyone I’m speaking to and dealing with gets a tailored service.
“I have a clear inbox policy so come the end of the day, if someone has asked a question, they will get a response that same day. And I think things like prompt answers and keeping clients in the loop makes a huge difference.”
Matthew also tells me that he is a ‘whole-of-market broker’ – and not tied to just a couple of insurers, as such he reviews the whole market for his clients annually, without charging a fee.
“I pride myself on being transparent for clients and finding the right policy that suits them and their needs. After 15-plus years in the industry I totally understand that your health is a priority, and I therefore strive to simplify the process of securing private medical insurance.
PMI recognises that every individual, family, and company have unique health and financial considerations.
“From explaining policy details, to helping you make informed decisions, to assisting with claims, administration, and reviewing the policy at every renewal. Your peace of mind is a key priority.”
PMI’s offices are located at Regus’s Pluto House on Vale Avenue, and the business boasts an impressive portfolio of both local and national clients. As a result of the growing number of people Matthew is working with he says he is now in a position to appoint an administrative assistant.
“I’ve just agreed the employment contract with Gemma Farina at GFHR for that role but I would also like to take on a part-time broker in the coming months too – with the intention of taking someone on full-time by the end of the year.”
So now we have established some background on PMI I ask Matthew about the type of work he carries out for his clients.
“Essentially we are your dedicated partners in safeguarding your health and financial well-being. We deal with both private and corporate clients – and not just locally but nationally and globally too. Although I do really enjoy working with local businesses.”
And does Matthew have a five – or even ten – year plan for PMI?
“My intention between the next five to ten years, is to get to ten brokers working with me and that will also include employing some administrative staff too. But in all honestly I have no intention of growing the company larger than that because when firms get to 40-plus employees it becomes a very different beast.”
Another key point of difference with PMI is that Matthew deals directly with all of his clients.
“I think doing this is relatively unique, but when I take on another broker their clients will be theirs exclusively. It’s about building a long-lasting relationship with people. At PMI people are not going to get passed over to someone else.”
Web: www.pmibrokers.com
Call: 01892251274
Email: info@pmibrokers.com
PMI BROKERS KEY SERVICES:
Personal Health Insurance
Securing the right personal health insurance is a pivotal step toward safeguarding your well-being. At Private Medical Insurance Brokers, we understand the significance of tailoring coverage to meet your unique needs and requirements.
Company Health Insurance
Prioritising the health and well-being of your workforce is paramount. We explore the benefits of robust Company Health Insurance plans designed to foster a healthy, productive workforce.
International Health Insurance
Embark on a journey of global well-being with PMI’s International Health Insurance plans. Whether you’re an expat, a frequent traveller, managing a multinational workforce, or a high net-worth individual our tailored solutions provide a safety net that transcends borders.
