“Neatsmith is all about bringing luxury and personalisation to your home”
Tunbridge Wells High Street has just welcomed Neatsmith to its retail landscape. Eileen Leahy talks to its founders Philipp and Mathew Nagel about what makes this interiors business, specialising in walk-in wardrobes, dressing rooms and home offices, a go-to name for bespoke design, craftsmanship and timeless style…
Firstly we’d like to say how pleased we are that Neatsmith is opening one of its showrooms here in Tunbridge Wells. What was the thinking behind this?
We’re absolutely delighted to be opening our first showroom in Kent, a region we’ve wanted to be part of for some time. Tunbridge Wells, with its vibrant high street and strong sense of heritage, felt like the natural choice. It’s a community that values quality and design, which aligns perfectly with Neatsmith’s ethos of craftsmanship, innovation, and bespoke service.
We’re really looking forward to welcoming local homeowners into the new showroom and helping them create beautifully designed spaces that enhance their homes.
How would you best describe the essence of Neatsmith and what it can offer its clients?
Neatsmith is all about bringing luxury and personalisation to dressing rooms, wardrobes and home living spaces. We focus on high-quality craftsmanship and tailored solutions that fit any home. Clients get premium, bespoke units that maximise space and style, backed by a team that is all about exceptional service.
You can deliver an impressive range of bespoke, beautifully handcrafted storage solutions. Which are the most popular?
Dressing rooms and walk-in wardrobes are still the most exciting spaces for clients to design with us, followed closely by home offices.
Everything from the initial consultation to the fitting of a Neatsmith project is thoroughly tailored. Why is this an important USP for your business?
Tailored solutions are crucial for our customers because they are buying something that will potentially be in their property for decades. It is also more personal and enjoyable this way for us, and most importantly, our clients.
Is there an average build/lead time on certain types of projects or is everyone totally unique?
It is generally 8-12 weeks, but lead times are more a result of our fitting capacity as we only have full-time fitters and never sub-contract. This gives us a lot more control over the quality of, and care during, the installation. All of our manufacturing takes place in our North London factory.
What are you looking forward to most about trading here in Tunbridge Wells and how many are in the showroom team?
Amanda and Christina will be running the showroom and are especially looking forward to making Neatsmith the go-to name in bespoke wardrobes and furniture in the Tunbridge Wells area.
www.neatsmith.co.uk
